Everything you need
to know.

Browse the collection, select the piece you would like, choose the available size and colour options, and add it to your bag. When you are ready, proceed to checkout and follow the payment instructions.

Yes. Dressmaker by Olivia offers custom design services for clients who would like something created specifically for them. You can submit a custom design request through our Custom Design page.

Yes. Appointments are available for consultations, fittings, bridal consultations, and other showroom experiences. You can book an appointment through our Appointments page.

Our showroom experience is primarily appointment-based. We recommend booking ahead so that we can give you the appropriate time and attention.

Please refer to our Size Guide before placing your order. If you are unsure about your measurements or need additional guidance, contact us or book an appointment.

Order changes or cancellation requests depend on the stage of processing. Please contact us as soon as possible with your order details so we can advise you on what is possible.

Custom design timelines vary depending on the complexity of the garment, materials, fittings, and the date the piece is required. Your expected timeline will be discussed during the consultation.

International ordering may be available depending on the destination and the item being purchased. Shipping options and availability are shown during checkout where applicable.

Available payment methods are displayed securely during checkout. Your payment is processed through our payment provider and your order is confirmed once payment has been successfully completed.

You can contact us through the Contact page. For personalised assistance, you can also book an appointment or submit a custom design request.